The second-hand marketplace Users Express Anger Regarding Size Modifications
Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
This online marketplace has altered its sizing categories for women's and children's garments without notifying all users about the change.
Online Platforms Response
Countless users and merchants are posting online claiming that product pages now present a different size category compared to what was initially listed due to the recalibration.
Vinted explained the updated approach better aligns with comparable marketplaces.
The platform has recommended to check their listings and update the measurements by hand if necessary, causing user dissatisfaction.
Measurement Approach Modifications
Previously, the sizes had both one number and one letter, such as S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
For certain items, the measurements have been reclassified - such as a large size used to be a 12 but is now a UK 16-18.
Member Accounts
Frankie Bridger, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Stephanie Gallen, based in Glasgow, stated items she posted featuring size 14 markings were appearing on the platform as measurements 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she said.
Necessary Adjustments
Charlotte Lunn, from Derby, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".
"For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she explained.
Marketplace Information
The platform boasts over 100 million members, including 18 million in the UK.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This isn't the first time where an unanticipated change on the platform has faced criticism: last year, the platform withdrew an update concerning shipment methods following member complaints.
